privacy policy

important info

Our Business

We are Massey Property Services Limited (Company Reg No 03650169). Our Registered Office is 1 Castle Square, Brighton, East Sussex BN1 1EG (referred to as “we” or “us” or “our”). We are the providers of the website www.masseyproperty.com (referred to as the “Site”). Our VAT number is 247 3411 17. We are registered as a Data Controller with the Information Commissioner’s Office with registration number Z8975784.

We provide this Site to advertise properties on line for our Landlords.

A reference to “you” or “your” is a reference to a user of the Site or any of our services.

Introduction

We are committed to protecting your privacy. This privacy policy (referred to as the “Policy”) explains how and for what purposes we use the information collected about you. Please read this Policy carefully. By using this Site and any services we offer via this Site, you are agreeing and consenting to the processing of your data as set out below. We sometimes use your data to provide additional marketing or communication services but you can always opt out of this. For more information, see the Marketing and Communication section of this Policy.

This Policy only relates to the personal information that we collect about you from the Site or from third parties such as social media companies. It does not relate to property information provided to us by our members. If you have a query about information relating to your property on the Site, please contact Massey Property Services direct.

Contacting Us

If you would like to opt out of marketing and communications from us and our nominated third parties, please contact us via email at info@masseyproperty.com or write to the Company Secretary at Massey Property Services, 115 Western Road ,Hove., East Sussex. BN3 1DD.

If you have any questions about this Policy or our use of your personal information, or if you wish to unsubscribe from marketing and communication messages from us or would like to submit a subject access request, please contact us via email at info@masseyproperty.com or  write to the Company Secretary at Massey Property Services, 115 Western Road ,Hove., East Sussex. BN3 1DD.

Your Personal Data and What We Collect About You

  1. Information you give to us:

We collect information that you give to us when using our Site. If you choose to access a particular search feature or to fill in a form on the Site, you may be asked to provide information about yourself, eg your name and contact details. We may also collect other information about you at the same time, such as details of the sort of property you are interested in, the cost and location of the property etc. We will also collect information that you provide to us when you, request property email updates, participate in discussion boards or other social media functions on our Site or websites operated by associated third parties and enter into competitions, promotions, polls or surveys. We will also collect information that you provide to us by corresponding with us by phone, e-mail or otherwise.

  1. Information we collect about you:

This relates to technical data that we collect i.e.

  • technical information that has the potential to identify you, such as the internet protocol (IP) address used to connect your computer to the internet
  • your login information
  • browser type and version
  • time zone setting
  • browser plug-in types and versions
  • operating system and platform
  1. Information about your visit, including: 
    i) the full uniform resource locators (URL) clickstream to, through and from our Site (including date and time)
    ii) products you viewed or searched for
    iii) page response times
    iv) download errors
    v) length of visits to certain pages
    vi)  page interaction information (such as scrolling, clicks and mouse-overs)
    vii) methods used to browse away from the page and any telephone number used to call our customer service number. We may also keep a record of the advertisers or partners you contact and the contents of the emails you send to them.
  1. Information we receive about you from third parties:

We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you, when we collected that data, that it may be shared internally and combined with data collected on this Site.